COMMISSARY SUPPORT CLERK Customer Service & Call Center - Virginia Beach, VA at Geebo

COMMISSARY SUPPORT CLERK

Summary You are responsible for the completeness and accuracy of your application package.
We encourage you to read the entire announcement before starting the application process.
Qualifications and requirements must be met by the announcement closing date.
This recruitment is subject to restrictions of the DoD referral system for displaced employees.
Additional positions may be filled from this announcement up to 90 days after it closes.
This job is open to Career transition (CTAP, ICTAP, RPL) Federal employees who meet the definition of a surplus or displaced employee.
Internal to an agency Current federal employees of this agency.
Military spouses Veterans Clarification from the agency Current permanent appointable DeCA employees with Career or Career Conditional Status Duties Serves as the Commissary Support Clerk in a Defense Commissary Agency (DeCA) location.
The primary purpose of this position is to perform a variety of store-level work associated with accounts and price maintenance.
Incumbent may also be assigned supply clerical duties.
Position responsibilities include:
Perform basic account maintenance procedures to ensure files, logs, and reports are complete.
Ensure adequate stock and operating supplies are maintained.
Operate computer systems to input or correct data, and produce documents, reports, shelf labels and signs.
Verify receipts against invoices.
Requirements Conditions of Employment Must be a U.
S.
citizen or U.
S.
National.
Must meet minimum age requirement.
See the Additional Information section for more information.
Male applicants born after December 31, 1959 must be registered with the Selective Service System by the announcement closing date or exempt from registration.
May be subject to successful E-Verify check.
See more information at https:
//www.
e-verify.
gov/.
May be subject to a suitability or fitness determination, based on a completed background investigation.
Must be able to obtain and maintain security clearance eligibility based on an appropriate background investigation.
May be subject to a probationary/trial period.
Direct deposit of pay is required.
Physical Requirements:
Lift and carry items weighing up to 25 pounds without assistance Qualifications Experience refers to paid and unpaid experience, including volunteer work done through National Service program (e.
g.
, Peace Corps, AmeriCorps) and other organizations (e.
g.
, professional; philanthropic; religious; spiritual; community, student, social).
Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
You will receive credit for all qualifying experience, including volunteer experience.
To qualify for this position your resume and supporting documents must show that you possess (A) 1 year of general experience, OR (B) 2 full years of successfully completed education above high school that was complete in an accredited business, secretarial, technical school, junior college, college or university, OR (C) a combination of experience and education that equals 100% of the qualification requirements.
To compute the percentage of experience and education you have that meets the qualification requirements, divide your total months of experience by 12.
Then divide your semester hours by 60.
Add the two percentages.
General experience is progressively responsible clerical, office, or other work that indicates the ability to acquire the knowledge and skills needed to perform the duties of this position.
See the OPM Qualification Standards for more information.
This position is covered under Clerical and Administrative Positions.
Additionally, by the announcement closing date, current civilian employees must have completed at least 90 days of federal civilian service since their latest nontemporary appointment from a competitive referral certificate, known as time after competitive appointment.
For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to All US Citizens.
Education Education used to qualify for this position must be from an accredited school or educational institution recognized by the U.
S.
Department of Education and a copy of your transcript is required as part of your application package.
For the application process, unofficial transcripts are acceptable if they contain the applicant's name, the name of the school, the date and degree that was awarded, and the list of classes and credits earned.
Failure to provide transcripts will result in you being rated ineligible for this position.
If selected, you must provide an official transcript before we set your entrance on duty date.
Foreign Education.
If using education completed in foreign colleges or universities to meet the qualification requirements, you must show a private organization specializing in interpreting foreign education programs has deemed the foreign education equivalent to that gained in an accredited U.
S.
education program or show that a U.
S.
accredited college or university has given full credit for the foreign courses.
Additional information Applicants with a Permanent Resident Card (aka Green Card) are authorized to live and work in the U.
S.
but are not eligible for employment in positions requiring U.
S.
citizenship.
This position requires U.
S.
citizenship.
The minimum age requirement is generally 18 years of age.
Employing those under 18 may be possible under certain circumstances.
If under 18 years of age, ensure you provide documentation showing how you are eligible.
Subject to occasional overtime.
Position is non exempt from Fair Labor Standards Act (FLSA).
Position is covered by a bargaining unit.
Position is not obligated.
Financial Difficulty does not automatically remove you from consideration for a position.
Position does not meet the DoD criteriafor re-employing former Federal employees who retired under either the Civil Service Retirement System (CSRS) or the Federal Employees Retirement System (FERS).
Deliberate attempts to falsify your application information, such as copying portions of this job announcement into your resume, may result in you being removed from consideration for this position.
Executive Order 12564 requires a Federal workplace be free of illegal drugs and prohibits the use of illegal drugs both on and off duty by federal employees.
As a reminder, Marijuana is still classified as an illegal drug by the federal government and is prohibited for use by federal employees even if such use is legal in the state when the federal employee resides and/or works.
The Defense Commissary Agency is a Drug-Free Federal Workplace where the use of illegal drugs will not be tolerated and may result in penalties up to and including removal from Federal Service.
Benefits A career with the U.
S.
government provides employees with a comprehensive benefits package.
As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Opens in a new windowLearn more about federal benefits.
Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated against the qualification requirements and the following competencies:
Store Operating Procedures Accounting Practices & Procedures Communication We review your application package to confirm your appointment eligibility, determine your qualifications, and verify you meet requirements.
If your application package lacks any of the information necessary to make these determinations, or the information is illegible, we may determine you are ineligible for consideration.
Benefits A career with the U.
S.
government provides employees with a comprehensive benefits package.
As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Opens in a new windowLearn more about federal benefits.
Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
Contact the hiring agency for more information on the specific benefits offered.
Required Documents As a new or existing federal employee, you and your family may have access to a range of benefits.
Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee.
You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
Submit a complete application package by 11:
59 PM ET on 07/31/2023.
1.
Resume:
Required.
Your resume must contain your name and contact information and for each position listed, you must provide the employment beginning and ending dates (month/year to month/year or month/year to present); number of hours worked per week; position title; pay plan, series and grade level (for federal positions), and a narrative description of the job duties you performed.
We strongly encourage you to use the USAJOBS resume builder to assure you include all required information.
We review only the last resume received.
Illegible documents are not considered.
You are ineligible for consideration if (1) you include links to social media, inappropriate material or content, personal information such as age, gender, religion, social security number, race, etc.
on your resume, (2) include a photo on any document within your application package (resume included), and/or (3) your resume lacks any required information.
2.
Transcripts:
Required when using education to qualify for this position.
For the application process, unofficial transcripts are acceptable if they contain the applicant's (your) name, the name of the school, the date and degree awarded, and the list of classes and credits earned.
Failure to provide transcripts will result in you being rated ineligible for this position.
If selected, you must provide an official transcript before we set your entrance on duty date.
3.
Questionnaire:
Required.
Preview the questionnaire at https:
//apply.
usastaffing.
gov/ViewQuestionnaire/12062242.
4.
Supporting Documents:
As applicable based on your selected eligibility/eligibilities and requirements stated in this announcement.
Applications without all required supporting documents will not be considered.
Certain Veterans may compete under merit promotion procedures.
VRA, 30% or more disabled veteran, and VEOA eligibilities require you submit the DD214 showing character of service.
The Member 4 copy provides that information and is preferred.
30% or more disabled veterans must include a completed SF15, Application for 10-point Veterans' Preference, and a copy of your VA letter (dated 1991 or later) certifying your total service-connected disability of 30% or more.
Future military retirees must include a copy of their terminal leave request, if applicable, AND a copy of retirement DD214 if available .
If DD214 not available, submit a certification document or a copy of your retirement letter.
Future military separatees must include a copy of their terminal leave request, if applicable, AND a copy of most recent DD214 OR a certification document OR a copy of most recent active duty orders.
A written document from the armed forces certifying the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date the certificate is signed.
The certification must be on letterhead signed by the adjutant, personnel officer, unit commander or higher headquarters and include your rank, dates of active duty service, type of discharge, character of service, and, if applicable, the date your terminal leave begins.
This document is sometimes called a Statement of Service.
Notes for veterans:
1.
Active duty military members who are selected may not be appointed to a position unless on terminal leave or already separated.
2.
You are required to provide your final DD214 upon issuance, if it was not part of your application package.
3.
Within the DoD, appointment of retired military members to a civilian position within 180 days immediately after retirement is subject to the provisions of 5 U.
S.
C.
3326.
Applicants claiming Military Spouse Preference must submit the completed Military Spouse PPP Self-Certification Checklist, proof of marriage to the military service member (e.
g.
, marriage certificate, marriage license), and a copy of the military member's PCS orders.
ICTAP eligibles must submit RIF separation or proposed removal/separation notice, your latest SF50 and a copy of your most recent performance appraisal.
Certain applicants are eligible to apply under an Interchange Agreement.
You must submit a copy of your latest personnel action (the equivalent of a Notification of Personnel Action (SF50)).
5.
Standard Form (SF) 50:
Required for all current federal employees, including current DeCA employees, regardless of location or human resources service provider.
Include a copy of a recent SF50 showing your current position title pay plan-series-grade, tenure and position occupied.
Refer to the Qualifications section of this announcement for required documents to show you meet the time-in-grade requirements.
All current Department of Defense (DoD) employees can access MyBiz and/or eOPF to obtain copies of their SF 50s.
How to Apply To begin, click Apply Online to access an online application.
Follow the prompts to select your resume, required documents, and/or other supporting documents.
You need to be logged in to your USAJOBS account or you may need to create a new account.
You will be taken to an online application.
Complete the online application including selecting at least one eligibility that applies to you, verify the required documentation, and submit your application.
You will be notified whenyour application is received.
To verify the status of your application log into your USAJOBS account, select the Application Status link, and then select the More Information link for this position.
The Application Status page displays the status of your application, the documentation received and processed, and the responses you submitted.
It may take several hours for your uploaded documents to clear the virus scan process.
Agency contact information DeCA East Servicing Team Phone 614-692-7835 Fax 215-516-6063 Email email protected Address Defense Commissary Agency East 1300 E Avenue Fort Gregg-Adams, VA 22380 US Next steps At various points you receive notices regarding your application status.
Your notices are posted to your USAJOBS account and sent via email.
You receive a notice of receipt after you complete the application process.
You receive another notice after we review your application package to verify you meet qualifications, other requirements and are eligible for consideration.
You receive a notice if you are referred to the hiring manager for selection consideration.
The hiring manager may choose to conduct interviews and may conduct telephone interviews to preclude travel hardships for applicants.
You can expect to receive a final notice after the hiring agency makes a decision.
Fair and Transparent The Federal hiring process is set up to be fair and transparent.
Please read the following guidance.
Equal Employment Opportunity (EEO) Policy Reasonable accommodation policy Financial suitability Selective Service New employee probationary period Signature and false statements Privacy Act Social security number request Required Documents Submit a complete application package by 11:
59 PM ET on 07/31/2023.
1.
Resume:
Required.
Your resume must contain your name and contact information and for each position listed, you must provide the employment beginning and ending dates (month/year to month/year or month/year to present); number of hours worked per week; position title; pay plan, series and grade level (for federal positions), and a narrative description of the job duties you performed.
We strongly encourage you to use the USAJOBS resume builder to assure you include all required information.
We review only the last resume received.
Illegible documents are not considered.
You are ineligible for consideration if (1) you include links to social media, inappropriate material or content, personal information such as age, gender, religion, social security number, race, etc.
on your resume, (2) include a photo on any document within your application package (resume included), and/or (3) your resume lacks any required information.
2.
Transcripts:
Required when using education to qualify for this position.
For the application process, unofficial transcripts are acceptable if they contain the applicant's (your) name, the name of the school, the date and degree awarded, and the list of classes and credits earned.
Failure to provide transcripts will result in you being rated ineligible for this position.
If selected, you must provide an official transcript before we set your entrance on duty date.
3.
Questionnaire:
Required.
Preview the questionnaire at https:
//apply.
usastaffing.
gov/ViewQuestionnaire/12062242.
4.
Supporting Documents:
As applicable based on your selected eligibility/eligibilities and requirements stated in this announcement.
Applications without all required supporting documents will not be considered.
Certain Veterans may compete under merit promotion procedures.
VRA, 30% or more disabled veteran, and VEOA eligibilities require you submit the DD214 showing character of service.
The Member 4 copy provides that information and is preferred.
30% or more disabled veterans must include a completed SF15, Application for 10-point Veterans' Preference, and a copy of your VA letter (dated 1991 or later) certifying your total service-connected disability of 30% or more.
Future military retirees must include a copy of their terminal leave request, if applicable, AND a copy of retirement DD214 if available .
If DD214 not available, submit a certification document or a copy of your retirement letter.
Future military separatees must include a copy of their terminal leave request, if applicable, AND a copy of most recent DD214 OR a certification document OR a copy of most recent active duty orders.
A written document from the armed forces certifying the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date the certificate is signed.
The certification must be on letterhead signed by the adjutant, personnel officer, unit commander or higher headquarters and include your rank, dates of active duty service, type of discharge, character of service, and, if applicable, the date your terminal leave begins.
This document is sometimes called a Statement of Service.
Notes for veterans:
1.
Active duty military members who are selected may not be appointed to a position unless on terminal leave or already separated.
2.
You are required to provide your final DD214 upon issuance, if it was not part of your application package.
3.
Within the DoD, appointment of retired military members to a civilian position within 180 days immediately after retirement is subject to the provisions of 5 U.
S.
C.
3326.
Applicants claiming Military Spouse Preference must submit the completed Military Spouse PPP Self-Certification Checklist, proof of marriage to the military service member (e.
g.
, marriage certificate, marriage license), and a copy of the military member's PCS orders.
ICTAP eligibles must submit RIF separation or proposed removal/separation notice, your latest SF50 and a copy of your most recent performance appraisal.
Certain applicants are eligible to apply under an Interchange Agreement.
You must submit a copy of your latest personnel action (the equivalent of a Notification of Personnel Action (SF50)).
5.
Standard Form (SF) 50:
Required for all current federal employees, including current DeCA employees, regardless of location or human resources service provider.
Include a copy of a recent SF50 showing your current position title pay plan-series-grade, tenure and position occupied.
Refer to the Qualifications section of this announcement for required documents to show you meet the time-in-grade requirements.
All current Department of Defense (DoD) employees can access MyBiz and/or eOPF to obtain copies of their SF 50s.
How to Apply To begin, click Apply Online to access an online application.
Follow the prompts to select your resume, required documents, and/or other supporting documents.
You need to be logged in to your USAJOBS account or you may need to create a new account.
You will be taken to an online application.
Complete the online application including selecting at least one eligibility that applies to you, verify the required documentation, and submit your application.
You will be notified whenyour application is received.
To verify the status of your application log into your USAJOBS account, select the Application Status link, and then select the More Information link for this position.
The Application Status page displays the status of your application, the documentation received and processed, and the responses you submitted.
It may take several hours for your uploaded documents to clear the virus scan process.
Agency contact information DeCA East Servicing Team Phone 614-692-7835 Fax 215-516-6063 Email email protected Address Defense Commissary Agency East 1300 E Avenue Fort Gregg-Adams, VA 22380 US Next steps At various points you receive notices regarding your application status.
Your notices are posted to your USAJOBS account and sent via email.
You receive a notice of receipt after you complete the application process.
You receive another notice after we review your application package to verify you meet qualifications, other requirements and are eligible for consideration.
You receive a notice if you are referred to the hiring manager for selection consideration.
The hiring manager may choose to conduct interviews and may conduct telephone interviews to preclude travel hardships for applicants.
You can expect to receive a final notice after the hiring agency makes a decision.
Fair & Transparent The Federal hiring process is set up to be fair and transparent.
Please read the following guidance.
Equal Employment Opportunity (EEO) Policy Reasonable accommodation policy Financial suitability Selective Service New employee probationary period Signature and false statements Privacy Act Social security number request Recommended Skills Education Finance Maintenance Perseverance Social Media Social Work Estimated Salary: $20 to $28 per hour based on qualifications.

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