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Call Center Representative

Call Center Representative

job details:

  • location:Virginia Beach, VA

  • salary:$12. 50 - $15 per hour

  • date posted:Friday, October 12, 2018

  • experience:Lead

  • job type:Temp to Perm

  • industry:Other Services (Except Public Administration)

  • reference:S_694233

  • questions:nate. smith@randstadusa. com-

job description

Call Center Representative

Our clients in the of Virginia Beach and Norfolk are looking for experienced Call Center Representatives for long-term projects. Qualified applicants please apply to www. randstadusa. com.

Duties Include:

-Respond to customer inquiries by telephone.

-Record customer interactions and transactions by documenting specific details of inquiries, complaints and comments.

-Address customer inquiries and resolve problems to ensure that appropriate changes are made.

-Refer unresolved customer grievances to designated departments for further investigation.

Working hours: 8:00 AM - 8:00 PM

Skills:

Qualified Applicants:

-Must have at least 1 year of prior Call center experience

-Excellent written and verbal communication skills.

-Fast paced and deadline oriented work environment.

-Ability to work as a team member, as well as independently.

-Ability to maintain confidentiality and security of all information.

-Ability to comply with current and updated policies and procedures.

-Proficient in the use of Microsoft Office products. Ability to enter data accurately.

Education:

High School

Experience:

Lead

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.



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